Co-hosting and property management both aim to ensure your short-term rental property runs smoothly, but they differ in approach and involvement.

• Co-hosting is a more collaborative model where the property owner remains involved in their listing. As a co-host, I work alongside you to manage guest communication, bookings, check-ins, and other aspects of the rental. Co-hosting offers you more transparency, flexibility, and control over your property while still benefiting from professional help.

• Property management is a more hands-off approach, where a property manager takes full control over the property, from managing the listing and pricing to coordinating maintenance and handling all guest interactions. Property management companies typically charge higher fees for this complete control.

Our primary co-hosting area is North Lake Tahoe, where our team is conveniently located. We also proudly serve homeowners in Northstar and Truckee. If your property is outside these areas and you’re interested in partnering with us, we’d love to connect. Reach out to share details about your home and your unique needs!

At Metakurios, we understand that timely and professional communication is key to a great guest experience. We respond to guest inquiries, provide check-in details, and resolve any concerns promptly. We’re available from 7 am to 10 pm, 7 days a week, ensuring that every guest feels supported throughout their stay.

Absolutely! As a property owner, you will always have full access to your booking calendar and the ability to manage your listing. We handle the day-to-day operations, but you remain in control of your property’s availability and major decisions.

Our fee structure is simple and transparent: we charge a 15% fee of the nightly rate for your short-term rental. This covers all of our services, including guest communication, booking management, and property cleaning and maintenance coordination. At Metakurios, we’re committed to your success - when your property thrives, so do we. Our goal is to maximize your property’s potential, ensuring both smooth operations and increased revenue.

In the event of property damage, we’re here to guide you through the process using the platform's built-in protections, such as damage claims (on platforms like Airbnb or VRBO). We take a proactive approach in managing risks and can assist with filing claims when needed. Additionally, we can recommend trusted short-term rental insurance providers, allowing you to choose the option that best suits your needs and offers peace of mind.

We handle complaints professionally and promptly. If a guest has an issue, we’ll work with them to resolve it as quickly as possible while keeping you informed. Our goal is to maintain a high level of guest satisfaction while protecting your property’s reputation.